Shipping policy
1. Order Processing Time
Orders are typically processed within 1–3 business days after order confirmation, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can track your package.
2. Shipping Methods & Estimated Delivery Times
GemRing ships internationally through cross-border shipping networks. Free Standard Shipping is available for eligible destinations. Available shipping methods, applicable shipping charges, and estimated delivery times will be displayed at checkout before you complete your purchase.
Estimated Delivery Time
The overall estimated delivery timeframe is 7–20 business days, including order processing and shipping transit time.
Most orders may arrive sooner than the estimated timeframe. However, actual delivery times may vary depending on the destination, customs inspections, local carrier operations, public holidays, weather conditions, and other circumstances beyond our control.
The estimated delivery timeframe displayed at checkout is the applicable estimate for your order. Delivery estimates are not guaranteed delivery dates.
Estimated Shipping Transit Times by Destination
The following estimates apply to shipping transit time after dispatch and do not include order processing time.
| Shipping Destination | Estimated Transit Time |
|---|---|
| United States | 5–12 business days |
| Europe | 5–10 business days |
| Asia | 5–10 business days |
| Other Countries and Regions | 7–15 business days |
These timeframes are estimates and may vary depending on the destination and shipping conditions.
3. Free Standard Shipping
Free Standard Shipping is available for eligible destinations and orders.
Available shipping methods, shipping charges, and estimated delivery times will be displayed at checkout before payment. If free shipping is unavailable for your destination or order, any applicable shipping charges will be shown before you complete your purchase.